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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1450Wednesday, March 27, 2024SUMMARY Assumes responsibility for the day-to-day operations of the Rooms Division; Front Office, Guest Services, PBX, and Concierge Departments in a professional manner. Maintain the integrity of the position by adhering to all policies and procedures of Grand Traverse Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the daily operation of all Rooms Division operational areas Responsible for the recruitment, training, and development of all managerial and supervisory staf ...Read more about Guest Services Manager (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1449Wednesday, March 27, 2024SUMMARY Assumes responsibility for the day-to-day operations of the Rooms Division; Front Office, Guest Services, PBX, and Concierge Departments in a professional manner. Maintain the integrity of the position by adhering to all policies and procedures of Grand Traverse Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the daily operation of all Rooms Division operational areas Responsible for the recruitment, training, and development of all managerial and supervisory staf ...Read more about Front Desk Manager (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1447Tuesday, March 26, 2024SUMMARY This position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. It will make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins. ESSENTIAL DUTIES AND RESPONSIBILITIES Initiate and aid in effective communication between housekeeping and all other departments. Provide great guest service to internal and external guests. Keep radio, cart and keys safe and secure at all ti ...Read more about HouseKeeping - 3rd Shift (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1448Tuesday, March 26, 2024SUMMARY Responsibilities include, but are not limited to, maintaining levels of quality as established by the Executive Housekeeper, all activities of employees in assigned area, supervising the daily cleaning and maintenance of rooms, hallways and linen rooms. Assist in the daily payroll tracking, attendance, productivity, inventory management, phone calls, and the lost and found. Conduct training and supervision of Room Attendants and House Persons. Responsible for maintaining the cleanliness ...Read more about Housekeeping Supervisor (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1444Thursday, March 21, 2024SUMMARY Provide instruction, and maintain membership through teaching, mentoring, and member mixers. Lead and/or assist in the instruction of our Junior Tennis Program. Help set up classes and follow/design a lesson plan for specific levels of tennis ability. ESSENTIAL DUTIES AND RESPONSIBILITIES Understand and apply the Resort’s and Club’s mission statements to all work activities Collaborate with Head Tennis Professional and Assistant Professional on all tennis related activities Assist in ...Read more about HC Tennis Instructor (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1443Thursday, March 21, 2024SUMMARY Associate will check guests into hotel rooms as well as out, act as a resort ambassador with each guest, complete midnight operations at the front desk, as well as maintain expected guest service standards and operational procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome/bid farewell to guests Check in/Check out guests Maintain guest accounts Be knowledgeable of all resort activities Anticipate guest concerns/problems and deal with them before they become complaints Handle com ...Read more about Front Desk Night (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1445Thursday, March 21, 2024SUMMARY Supervise the daily golf operation including overseeing Pro Shop Staff. Interview, hire, train and schedule the pro shop staff. Revise appropriate training materials and manuals for the pro shop staff. Provide tournament services for golf groups. Assist with Golf Pro Shop Retail purchases and merchandising. Assist with the operation of the Golf Academy, when needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervise and assign duties to the pro shop and outside staff members Involve ...Read more about Assistant Golf Professional (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1414Friday, March 15, 2024SUMMARYThe Banquet Chef is responsible for the execution and organization of all Resort functions if they on or off property. In the Executive Chef’s absence the Banquet Chef is responsible for running the kitchens, ordering, schedules, meetings, etc. The banquet chef reports directly to the Executive Chef who in turn is directly accountable to the Director of F&B and the General Manager. The Banquet cooks report directly to the Banquet Chef. The Banquet Chef must be able to keep an open and con ...Read more about Culinary Banquet Chef (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1442Friday, March 15, 2024SUMMARY Associate will check guests into hotel rooms as well as out, act as a resort ambassador with each guest, complete operations at the front desk, as well as maintain expected guest service standards and operational procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Welcome/bid farewell to guests · Check in/Check out guests · Maintain guest accounts · Be knowledgeable of all resort activities · Anticipate guest concerns/problems and deal with them before ...Read more about Front Desk Guest Service Agent (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1440Thursday, March 14, 2024SUMMARY Primarily responsible for providing and promoting quality nail services to GTRS guests. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Report to work 15 minutes before shift to prepare for guests. Check Spa Soft for schedule of guest’s services to be performed. Have familiarity with and be able to sell current stock of Nail products sold for retail. Provides guests with quality Manicures, Paraffin treatments, Pedicures, Promotes nail se ...Read more about Nail Technician (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1441Thursday, March 14, 2024SUMMARY Associate will be responsible for appropriately training staff to uphold proper front desk etiquette and procedures, check guests into hotel rooms as well as out, act as a resort ambassador with each guest, maintain expected guest service standards and operational procedures and maintain training and departmental procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES To organize and implement training and cross training program for staff Maintain and update both training and trainers manua ...Read more about Front Desk Supervisor (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1251Wednesday, March 13, 2024SUMMARY This position will support the manager in all activities and staffing in our various restaurant outlets. This position will assist the Lead Server in training staff to the quality of service expected and be responsible for 100% guest satisfaction while providing a consistent quality of service. Will also assist with administering and achieving all budgeted guidelines in order to maximize profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform opening and closing procedures of re ...Read more about Food & Beverage Outlet Assistant Manager (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1438Tuesday, March 12, 2024SUMMARY To ensure that all GTRS policies and procedures are followed by entire Spa team. To provide our guests with memorable and exceptional spa experiences, to educate spa team members in regards to all spa services, and ensure that necessary par levels are maintained in all areas of spa inventories. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Must have an ability to listen attentively to g ...Read more about Spa Massage Therapist (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1439Tuesday, March 12, 2024SUMMARY To greet guests, escort them to tables and provide menus. Helps coordinate dining room activity to provide efficient, fast and courteous service to all patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES To be the first impression of Aerie, at all times, greeting all guests pleasantly and with a smile. Answering all phone calls and entering any reservations into the Open Table system. Fulfills special guest requests as far as seating arrangements, or any other special arrangements that hav ...Read more about Aerie Host/Hostess (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1413Monday, March 11, 2024SUMMARY Strive to exceed guest expectations while serving meals in dining establishment. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all guests Operate MICROS Computer System Perform opening and closing procedures of Restaurant Take orders and serve all food and beverage to guests, describing any applicable specials Present check and explain available payment methods and discounts Clear and clean tables and assist busser Main ...Read more about Breakfast Waitstaff (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1375Friday, March 8, 2024SUMMARY This position is responsible for the smooth transition of hotel guests to the front desk at the time of their arrival, including, but not limited to greeting the guest by opening car doors, helping with luggage, answering guests questions and informing the guests of all amenities available to them. The Bellperson will also deliver amenities to guest rooms as needed. It is essential that this position use 4 Diamond language and presence at all times. ESSENTIAL DUTIES AND RESPONSIBILI ...Read more about Bellstand Bellperson (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1437Friday, March 8, 2024SUMMARY Responsible for the set-up and service of assigned banquet bar or hospitality functions in accordance with resort policies and quality/safety standards. To obtain optimum guest satisfaction, promote return business and maximize profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive beverage assignments to set-up, service and clean Adhere to hotel/resort standards and state/local regulations, and to identify and correct potential problems Greet guests, reiterate service details a ...Read more about Banquet Bartender (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1416Tuesday, March 5, 2024SUMMARY This position requires you to provide a “POSITIVE” and memorable experience for our guests. You will do this by responding to any maintenance repair requests from our cloud-based hotel property management software and radio dispatch person. Safety is our # 1 concern. You will assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner. You will keep all resort property and equipment in good repair so guest satisfaction is achieved. ...Read more about Engineering Tech 2 (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1164Thursday, February 29, 2024SUMMARYCoordinates and participates in activities of cooks and other kitchen personnel engaged in preparing and cooking foods for the Resort by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES · Estimates food consumption, and requisitions or purchases foodstuffs · Receives and examines food supplies to ensure quality and quantity meet established standards and specifications · Must be able to handle high volume of a la carte line production · Cooks or otherwise prepa ...Read more about Culinary Cook Multiple Kitchens Available (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1229Tuesday, February 27, 2024SUMMARY This position will be responsible for ensuring the guest room is clean, neat and sanitary for guests. Tasks include cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES • Follow all procedures as detailed in the Housekeeping Training Manual • To be completely familiar with complex and outlying areas • Maintain communications with the housekeeping office and all other departments • Provide exceptional guest service through ...Read more about Housekeeping Room Attendant (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1224Tuesday, February 27, 2024SUMMARY This position will be responsible for ensuring the guest room is clean, neat and sanitary for guests. Tasks include cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES •Follow all procedures as detailed in the Housekeeping Training Manual •To be completely familiar with complex and outlying areas •Maintain communications with the housekeeping office and all other departments •Provide exceptional guest serv ...Read more about Housekeeping Room Attendant (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1435Tuesday, February 27, 2024SUMMARY Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all customers Greet and serve customers both at bar and at tables Operate MICROS computer system. Complete accurate closing shift reports and daily deposit drops Make alcoholic drinks/per resort recipes, etc. for servers Maintain Resort issued bank for cashiering Cashier f ...Read more about The Den Bartender (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1433Thursday, February 22, 2024SUMMARY Serves and prepares food and beverage products to guests while striving to exceed guest expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES To provide the best service possible to ensure customer satisfaction Provide quality products, excellent service and a friendly atmosphere for all customers Perform opening and closing procedures Take guests orders for food and beverage, describing any applicable specials Serve order to guests, offering additional service Bartend and/or occasional ...Read more about Pool Bar & Beach Club Staff (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1432Thursday, February 22, 2024SUMMARY This position performs assigned labor tasks to assist in proper golf course maintenance at the Grand Traverse Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES Manual labor which includes but not limited to shoveling, raking, pushing a lawn mower, planting flowers, trimming trees and shrubs, etc. Safe and proper operation of power or manual equipment to complete assigned tasks Works with others as a team to achieve the common goal of assigned tasks Report to work on time and compl ...Read more about Golf Course Technician (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1431Thursday, February 22, 2024SUMMARY Employee is responsible for monitoring who uses facility and ensures that the members/guests are registering and using facility properly. Responsible for cash/credit transactions during the purchase of food and merchandise. ESSENTIAL DUTIES AND RESPONSIBILITIES Check in members and guests upon entering the Spa. Monitor facility use (ensure everyone entering the health club should be here and services offered such as tennis, kids activities, aerobics and aquatic are paid for and in pro ...Read more about Health Club Service Agent (PT)More